Account
Codes
Provides the ability to block callers from
making costly outbound with out a security code.
Automated Attendant
Provides the capability of answering incoming calls
and routing calls to either a users extension to be
answered by a live person or to information about the
company,
Back Ground Music
Provides music to be played on a users telephone.
Caller ID
Shows
the incoming callers information on most display phones.
Call Forward
Users can forward calls.
Call Park
Users
can place calls on hold and retrieve calls with a code
for phones that do not have line appearance buttons
on them. Generally used on systems with single
line phones.
Class of Service
Sets permissions for SBX System features that users
are allowed to use.
Computer Telephoney
Integration
Allows a receptionist or a user to
see what users are off hook on phone calls and what
is happening on phone system for the purpose transferring
calls.
Conference Calling
Allows users to have conversations with multiple users
or callers calling into the phone system.
Direct Inward Dial
Mostly used on larger systems, allows users to have
there own phone number that will ring only one station
phone.
Executive Override
Allows other users to barge in or monitor other phone
calls. Mostly used for training purposes.
Fax Detection
When enabled the phone system can detect the fax tone
from an incoming fax call and transfer faxes directly
to a fax machine from an automated attendant greeting.
Flexible Button Assignment.
Programmable buttons on digital proprietary phones that
can be programmed to perform features of the phone system.
Mostly used for line appearance and station appearance
so users can see what is happening on incoming lines
and other user phones.
Headset Mode
Allows the ability of a headset to be connected to a
telephone providing hands free operation of a phone.
Hybrid Ports
Allows either a digital proprietary phone, a fax machine,
analog phone, hospitality phone, or a single line phone
to be connected to the phone system.
Intercom
Allows
users to call each others extension for interoffice
communications.
Last Number Redial
LND
Allows users to dial the last phone number
they dialed.
Message Waiting
Provides a way to notify users they have a message.
Music On Hold
Provides callers a message or music while waiting on
hold
Name Display
Allows a Name to be displayed in the display of a proprietary
display phone.
Night Service
Allows the SBX System to be put in Night Mode for either
after hours messaging or meetings when you do not want
to be disturbed.
'Paging Internal or
External
Users can page either over existing
digital proprietary phones or over an external paging
system that usually consists of an amplifier and speaker
system connected to the SBX System.
Remote Administration
Allows the SBX System to be programmed remotely eliminating
the need for a costly service call for programming changes.
Speaker Phone
Allows users to make and receive phone calls with out
lifting the receiver and communication over a speaker
phone system.
Speed Dial
Allows the ability for users to place call to commonly
placed phone numbers with either a touch of a button
or by dialing a speed dial code.
Station Relocation
Allows users to move with in the office with out having
to change there extension number or re-wiring an extension.
T1/PRi Truncking
Allows a T1 or a PRI line to be connected directly to
the SBX phone system. Commonly used for Direct
Inward Dials.
Toll Restrictions
Disable or allow the ability to make calls to area codes
or other countries.
Voice Mail
Provides messaging services for users with features
like Message Notification, Auto Attendant, Display By
Name and more.
